the principles we
work and live by

what it takes to be the best

Operating with high ethical standards is part of the culture of UPS and a commitment that is shared throughout our company. We employ people of the highest character and qualifications, who live our company values and have built our operations team on the core value of the right people doing the right things every day.

Our Values Dictate our Commitment to Our Clients, Our People
and the Greater Community:

1

integrity

We do the right thing whether or not anyone is watching.

2

excellence in all we do.

From the office to the field, our goal is to deliver excellence.

3

professionalism

We ensure professional behavior throughout the UPS experience.

4

consistency

We ensure consistent performance by using the UPS standards on a daily basis.

5

care

Caring for our clients, each other, our reputation and the greater community is
embedded in our culture.

acting on our values

business
practices

To support our vision of being the best industrial service provider for our clients and our team – now and into the future, we follow established procedures and guidelines, including ethics, leadership, quality and safety practices. These practices help steer management, employees and our entire business in the right direction every day.

community
investment

UPS is more than a leading organization. It is also a community of families, neighbors, co-workers and customers. That’s why we invest our time and skills in the communities in which we operate and support worthy causes. One such example is the annual UPS Invitational Benefit Golf Tournament in Houston, Texas, where we raise money for the Pasadena, La Porte and Deer Park Police Assist the Officer Funds and support the 100 Club in their efforts to assist those who serve our community.

People
development

Without a skilled and dedicated workforce, we could not deliver the quality for which we are known. At UPS, we focus on developing our employees to be successful contributors to their communities as well as their professional careers. As such, we offer a range of programs designed to enhance both the technical skills and the leadership skills of our employees.

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